A leading listed grain and oil company commissioned a new brand film every year, on a healthy budget. The films looked good. Distributors still finished watching unable to say what made the plant strong.
An internal review found the pattern. Five years of films said "we are large, we care about quality", and not one explained how much capacity there actually was, or how quality control actually worked.
For distributors and regulators, those two facts are the hard currency. For journalists, they are the part that becomes a story.
We did not reshoot the film. We changed what went in front of the camera: the general manager, with the plant floor behind him.